Last updated: July 20, 2026
These Terms govern the use of FOMMO (app.fommo.ai), a service for creating and publishing websites with artificial-intelligence features (the “Platform”). By creating an account you accept these Terms of Use, the Privacy Policy and the Refund Policy.
FOMMO lets you create, edit and publish websites (“Sites”) with sections, media and AI features: image and page generation, image editing and a domain-setup assistant. To use the service you must be of legal age in your jurisdiction, provide accurate information and keep your credentials confidential.
You retain full ownership of the text, images, videos, logos and other materials you upload or create on the Platform (“User Content”). FOMMO does not acquire any ownership of your content.
So we can provide the service, you grant us a non-exclusive, worldwide, royalty-free licence, limited by purpose: to host, store, reproduce, technically transform (compress, convert formats, generate thumbnails), back up and distribute your User Content through our infrastructure and content-delivery networks (CDN), solely to the extent necessary to provide, secure and improve the service.
This licence does not allow us to sell your content or use it for purposes unrelated to the service, and it ends when you delete the content or your account, except for the temporary backup copies described in the Privacy Policy.
When you publish a Site, its content becomes publicly accessible on the internet. You acknowledge that copies cached, indexed, shared or embedded by third parties (search engines, social networks, other CDNs) may persist temporarily after you unpublish or modify the Site, beyond FOMMO's reasonable control.
You are responsible for the materials you submit to the AI features (“Input”) and, as between you and FOMMO, you own the result generated from your Input (“Output”), to the extent permitted by applicable law.
Output may not be unique (other users may obtain similar or identical results) and may contain errors, biases or omissions. You must review it before publishing it or relying on it for important decisions. Output does not constitute professional, medical, legal or financial advice.
FOMMO does NOT use your User Content, your Inputs or your Outputs to train, fine-tune or improve artificial-intelligence models, whether our own or third parties'. We only use aggregated, anonymous metrics (for example, number of generations) to operate, protect and improve the service.
AI features rely on third-party providers (currently xAI, Google, OpenAI and Bria). Your Input is transmitted to the provider solely to generate the result you request, under their business API terms, which exclude the use of your data to train their models. The list of sub-processors is in the Privacy Policy.
You may not submit third parties' personal data (names, emails, phone numbers) or sensitive categories (health, beliefs, biometrics, children's data) as Input to the AI features. Nor may you use them for deceptive purposes, impersonation or unlawful deepfakes, or to generate content that infringes third-party rights or applicable law.
Plans include, or allow you to purchase, consumption units (“Credits”) that can be used exclusively to access specific Platform features (image, video and page generation, edits and other AI or media features).
Credits are a limited right of use: they are not currency, electronic money, a deposit, stored value or a financial instrument; they are not transferable, pledgeable or redeemable for money. Credits included with a plan are not refunded separately. An intact additional pack may qualify for the specific withdrawal right in the Refund Policy. The cost and functional value of each operation are shown on the Platform. Because FOMMO relies on third-party services whose costs and capabilities may change, we may prospectively adjust the Credit cost or functional value of future operations, with notice on the Platform. Adjustments do not retroactively change completed operations or limit mandatory consumer rights.
To protect the stability and security of the service, FOMMO may apply technical limits: rate limits, maximum file sizes, anti-fraud and fair-use limits per feature. In the event of abusive, automated or fraudulent use we may temporarily restrict features or review the account, with notice where reasonable.
You are solely responsible for the legality of the content you upload and publish, for holding all necessary rights, licences and consents, and for your Sites' regulatory compliance towards their visitors. FOMMO acts as a technical hosting intermediary and is neither the publisher of your content nor does it endorse it.
FOMMO may disable content or unpublish Sites that violate the law or these Terms (for example: phishing, malware, scams, intellectual-property infringement or illegal content), and may suspend or terminate accounts for serious or repeated breach, fraud or legal requirement, with notice where the law allows.
When you insert stock images or videos (for example, from Pixabay) into your Sites, you agree to be bound by the provider's usage conditions. In particular, you cannot:
FOMMO will ask you to accept these conditions once, before you import stock content for the first time, and will record that acceptance. These conditions do not apply to images generated for you by the AI features.
If a third party believes in good faith that content hosted on the Platform infringes their copyright, trademarks or other rights, they may send a notice to [email protected] identifying the work, the reported material and its location, their standing, and a statement of accuracy and good faith.
FOMMO may temporarily or permanently disable access to the reported content, notify the affected user and, where applicable, process a counter-notice in accordance with applicable law (a “notice-and-takedown” procedure). Repeat infringers' accounts may be suspended or terminated.
FOMMO may feature already-published Sites as examples on its website and in marketing materials, referencing their public URL. You can exclude your Sites from this use at any time by writing to [email protected] (opt-out).
The service is provided “as is” and “as available”. To the maximum extent permitted by law, FOMMO does not guarantee uninterrupted availability or specific results, and its total liability to you is limited to the amount you paid in the 12 months preceding the event giving rise to it, excluding indirect damages and loss of profit. Nothing in these Terms limits non-waivable consumer rights in your country of residence.
FOMMO may update these Terms and the associated policies. Material changes will be announced with reasonable notice on the Platform or by email. If you keep using the service after the changes take effect, they are deemed accepted. The current version is always available on this page, with its update date.
For any questions about these Terms, write to [email protected]. These Terms are governed by the law applicable to the operator of the Platform, without prejudice to the mandatory rights you hold as a consumer in your country of residence.
This policy explains what data we process when you use FOMMO, for what purpose, who we share it with, and what rights you have.
FOMMO is the data controller for your account data and your use of the Platform. For the personal data of visitors or end customers that appears on your Sites or that your Sites collect, FOMMO acts solely as a data processor: it processes that data on your behalf and under your instructions, and you are its controller.
We process the following categories of data:
We use your data to provide and maintain the service, manage your subscription and billing, give you support, ensure security and prevent fraud, and send you operational service communications. We do not sell your personal data or use it for third-party advertising.
When you use an AI feature, your request (prompt, image or other material) is sent to the relevant provider solely to generate the result and is processed under their business API terms. Neither FOMMO nor its providers use your data to train AI models (see “No training on your data” in the Terms of Use).
To run the service we rely on providers that process data on our behalf under data-processing agreements:
Beyond these cases, we only share data when required by law or by a competent authority.
We apply reasonable technical and organisational measures proportionate to the risk: encryption in transit (HTTPS/TLS), secure password hashing, access controls, a web application firewall (WAF), rate limiting and backups. No measure guarantees absolute security; if we detect an incident affecting your data, we will notify you as required by applicable law.
We keep your data while your account is active. If you delete your account, we effectively erase your personal data and media files from our systems; final deletion may be delayed for a limited period where backup copies, cached content or legal retention obligations exist (billing, fraud prevention, disputes).
You can exercise your rights of access, rectification, erasure, objection, restriction and portability at any time by writing to [email protected] from your account email. You also have the right to lodge a complaint with your country's data-protection authority.
This policy does not cover the websites you create and publish. Towards your visitors, you are the controller: it is your responsibility to publish your own privacy and cookie policy and to collect any consents required by the laws that apply to you.
The Platform uses only essential cookies: session (authentication), security and language. We do not currently use advertising or third-party tracking cookies. If this changes, we will update this policy and request your consent where the law requires it.
This policy explains when a refund applies, how renewal and cancellation work, and how to request one.
Except as provided in this policy or required by applicable consumer law, payments made to FOMMO are final and non-refundable.
Once per account, you may request a full refund of the initial purchase of a FOMMO subscription, whether monthly or annual, provided the first positive-amount FOMMO invoice relates to that purchase and is paid in full. The request must be made no later than the exact instant 14 calendar days after the date and time the payment was recorded as paid (paid_at); that deadline instant is included.
The purchase ceases to qualify under this policy if it is followed by a renewal or a plan change. The guarantee does not apply to renewals, plan changes, later purchases, third-party invoices, or unpaid or partially paid invoices.
To qualify for the guarantee, total usage in the current monthly window must be no more than 20% of the plan's monthly Credit allowance, rounded down. For this calculation, we add confirmed AI debits, subtract their confirmed reversals, and add Credits reserved by jobs in progress. Usage exactly equal to 20% qualifies; one Credit above the threshold does not. An annual subscription is also measured against its current monthly allowance and window, not the full annual allowance.
Reserved Credits count toward the usage percentage and, even when all other conditions are met, prevent the refund from being executed until the corresponding jobs finish and the reservations settle.
When Stripe approves the full refund with a pending or succeeded status, the base plan ends immediately and the account moves to Basic. We disconnect custom domains, unpublish Sites that are incompatible with Basic, and keep the oldest compatible Sites within the allowance of one included Site plus purchased additional Sites. Additional Sites continue to be billed until you deactivate them separately.
After the refund, the plan balance is adjusted to 50 Credits minus confirmed AI Credits used during the monthly window. That bucket may be negative, and a later subscription first deducts the debt from the new plan allowance. Additional Credit packs are not changed and remain separately available.
If the payment provider later reports that the refund failed, the move to Basic and unpublishing remain in place while we resolve the payment another way; benefits are not restored automatically. This does not limit any mandatory rights available to you under applicable law.
Subscriptions renew automatically at the end of each period, and you authorise recurring charges until you cancel. An ordinary cancellation is scheduled for the end of the period already paid for: you keep the benefits until that instant and the next charge is not created. Cancellation does not, by itself, provide a refund for unused time. You may reactivate the subscription before the cutoff.
At the cutoff, the account moves to Basic and loses PRO features. Custom domains are disconnected, Sites that are incompatible with Basic are unpublished, and if the available allowance is exceeded we keep the oldest published Sites first. Purchased additional Sites remain active and billed until you deactivate them separately, so the allowance becomes one included Site plus the additional Sites. Your projects, files, and additional Credits are retained.
Each additional Credit pack has a contractual 14-calendar-day withdrawal period from the exact instant Stripe records the payment as paid. The refund is full and is available only while the pack remains intact: none of its Credits may have been spent or reserved by a job in progress. Additional Credits do not expire and are not removed when the base plan is changed, canceled, or refunded.
Each paid increase in additional Sites may be withdrawn until the earlier of these two instants: 14 calendar days after payment or the first renewal that includes that quantity. The renewal closes the period and does not open a new one. A valid withdrawal refunds the amount actually charged for the increase, reduces the allowance immediately, and first unpublishes the Sites with the most recent original publication date.
An ordinary reduction of additional Sites outside the withdrawal period takes effect at the next cutoff and does not provide a refund for remaining time. You keep the capacity already paid for until that instant. The next renewal reflects the new quantity.
Credits included with a plan are not separately refunded or redeemed for money. Additional Credit packs are governed by the specific withdrawal policy above. In every case, plan and additional balances are displayed separately, with plan Credits consumed first and additional Credits consumed afterward.
Services provided by third parties — for example, domains purchased from an external registrar — are governed by that third party's policies and cannot be refunded by FOMMO.
If you do not recognise a charge or have a problem with a payment, contact us first at [email protected]: most cases are resolved through that channel. A chargeback initiated without exhausting the support channel may result in account suspension and unpublishing of the associated Sites while the dispute is resolved.
Sign in and request the refund from Billing or through the Support assistant; you must expressly confirm it before it is executed. The Platform checks all the conditions above at that time. If you cannot access your account, write to [email protected]. Approved refunds are sent in full to the original payment method; the time they take to appear depends on your bank or card issuer.