Frequently asked questions

fommo is an AI website builder: you describe your idea, the AI assembles your landing page (copy, sections and images) and you edit it visually — dragging sections, changing text and adding 3D scroll animations. You publish with one click.

No. Everything happens visually in the editor, and the AI takes care of the starting point: structure, copy and images. Design skills give you finer control, but they're not required to get a professional-looking site.

You tell the assistant what page you need (for example, “a landing page for my gym in Miami”) and it generates the full structure with sections and copy. Then you can ask for AI-generated images for each slot, edit any image (crop, remove background, expand) and create 3D animations from a video or a description.

The editor is designed for large screens (computer or tablet), where the canvas and panels fit comfortably. On a phone we suggest continuing from a computer. That said, the sites you publish look great on mobile — they're fully responsive.

Credits are the consumption unit for AI features. Costs per operation: generating an editor image = 3 (Magic Window = 5), a 5-second object animation = 15 plus 2 when background removal is enabled (the default), an 8-second scene animation = 20, writing and building copy/structure with the LLM wizard = 2 and an AI image edit = 1. Wizard images are charged separately according to the generated slots. Your balance and each action's cost and scope are always shown before you use it. Because we rely on third-party services, Credit costs and the functional value of future operations may change prospectively; we will disclose changes on the Platform.

Basic (free): 1 published site on a fommo domain and 50 welcome credits. Pro ($20/mo): 2 sites, custom domain, 250 monthly credits and every PRO feature. Premium ($30/mo): up to 5 sites, 500 monthly credits and priority support. Annual billing saves you 20%.

The guarantee applies once per account to the initial purchase of a monthly or annual FOMMO subscription if the first positive-amount FOMMO invoice relates to that purchase and is paid in full. You must request it by the exact instant 14 days after paid_at, inclusive, with no later renewal or plan change. In the current monthly window, confirmed usage net of reversals plus reserved Credits must be no more than 20% of your monthly allowance, rounded down: exactly 20% qualifies; one Credit more does not. Reservations count, and jobs in progress must finish before the refund can be executed. Mandatory consumer rights always apply.

The refund is for the full amount and is sent to the original payment method. When Stripe approves it, the base plan ends and you move to Basic. Custom domains are disconnected; incompatible sites and the newest sites beyond Basic plus your additional-site capacity are unpublished. Purchased additional sites remain active until you deactivate them. The plan balance becomes 50 minus confirmed usage and may be negative, while additional Credit packs remain intact.

Yes. An ordinary cancellation is scheduled from Billing and you keep the plan through the paid period. At the cutoff you move to Basic, custom domains are disconnected, and incompatible sites or the newest sites beyond the new allowance are unpublished. Credit packs and purchased additional sites remain; the latter continue to be billed within the same subscription until you deactivate them.

Plan Credits refill according to their cycle and do not roll over. Purchased packs do not expire or disappear when the plan changes. We spend available plan Credits first, followed by additional Credits from the oldest pack.

Yes, during the exact 14 days after payment, provided the pack remains complete and none of its Credits have been spent or reserved. The refund is full and returns to the original payment method.

Each additional site costs USD 5 per month or USD 60 per year. It is prorated to your plan cutoff and then appears on the same renewal. You can reduce the quantity for the next cutoff. Each increase may be withdrawn for 14 days or until its first renewal, whichever happens first.

With the Publish button in the editor. You pick a free subdomain (yoursite.fommo.site) and your page goes live instantly, served over HTTPS. Every time you publish again, the live version updates.

Yes, on Pro and Premium plans. You connect a domain bought at any registrar (GoDaddy, Namecheap, Cloudflare…) and our AI assistant walks you step by step through your provider's DNS setup — without ever asking for your registrar credentials.

Sections where a 3D object animates as the visitor scrolls — like on big-brand websites. You can generate them with AI by describing the object, or upload your own video and turn it into an animation.

You do. You keep ownership of everything you upload and create, including what you generate with AI from your prompts. Importantly: we don't use your content to train AI models — neither ours nor third parties'.

Yes, from My account → Danger zone. Deletion is real and permanent: projects, published sites, images and personal data are erased from our systems, as described in the Privacy Policy.

Sign in and open Support to check your balance, subscription, invoices, and refund eligibility, or to safely prepare a refund, cancellation, or reactivation. You can also write to [email protected]; Premium users get priority support.